Who we are
We are a Brooklyn-based cleaning service. Our website address is: https://www.domalab.site.
Forms
When visitors request a cost estimate via our online form, we collect only the information entered into the form. In compliance with the General Data Protection Regulation (GDPR), our Cost Estimate Form does not store IP addresses, browser details, or device information. All form submissions are automatically deleted after 365 days.
Email Communication
When corresponding with DomaLab via email, we recommend removing any embedded location data (such as EXIF, GPS, or GLONASS) from media attachments. To ensure maximum privacy and data security, DomaLab utilizes ProtonMail and Cloudflare Tunnels.
Customer Relationship Management (CRM)
Entries submitted through the Cost Estimate Form are not automatically transferred to our encrypted Customer Relationship Management (CRM) database. DomaLab only records personal information in our encrypted CRM database after a client’s initial cleaning service. This information is retained for up to 365 days following the client’s most recent cleaning service to better accommodate future service requests.
Cookies
DomaLab’s website is built with WordPress and does not provide user login functionality for customers. As a result, we do not use cookies. For more information on WordPress’ Cookie Policy, please visit: https://wordpress.org/about/privacy/cookies/.
Social Media
Third-party websites may collect data, use cookies, embed additional third-party tracking, and monitor user interactions with embedded content. This includes tracking interactions when users are logged into those platforms.
DomaLab is not responsible for any information shared by users on third-party websites, including our social media accounts. However, we reserve the right to remove any comment or post from our social media accounts at our discretion.
Data Sharing
DomaLab does not share your personal data with third parties under any circumstances.
Data Retention
All Cost Estimate Form submissions are automatically deleted after 365 days. CRM data is retained for 365 days following the date of a client’s last cleaning service.
Your Data Rights
You have the right to request the deletion of your personal data (“the right to be forgotten”). Requests can be submitted via email at [email protected].
Data Storage and Security
Your personal information remains securely stored on our servers and is never transferred outside of our systems.